Effective Digital Communication: Building Stronger Online Engagement 26-27sy

Course Description

• People rely on body language and tone to grasp the true meaning of messages. In the virtual world, effective communication becomes more challenging without these cues. As a result, misunderstandings arise more frequently and arguments escalate more easily.
• In this 1.5 hour course, we will explore 10 tips for communicating more effectively through email. The content is inspired by the best-selling book Digital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawan.
• Type of Course: Self-paced 
• Facilitator: Jackie Feely

Target Audience

• All DCSD Staff

Outcomes

By the end of this course, participants will be able to:

• Apply the appropriate tone to their digital voice
• Clearly communicate the intention of their emails
• Implement strategies for effective email communication